Episode 2
2 Things They Remember
What are the two most important elements of a great customer experience?
Are you focused on the right part of your sales pitch or customer service call? How do you ensure your customer remembers you and the experience?
All great questions and you'll find out the answer in the next 90 second when you listen to this episode.
What can you expect from this episode of The 90 Second Business Secret:
- The science behind the lasting memories of your sales calls
- Why a WOW moment is so important and where to place it
- Why the end is more important than the start