Episode 16
Repeat Customers
Why do customers not repeat purchase with you?
It doesn’t matter what you sell, it's always cheaper to keep a customer than find a new one. Consequently, you’ll want to make sure you’re doing what you can to improve your retention rate!
In the next 90 seconds we’ll show you how to easily improve your customer retention rate and get repeat business.
What you can expect from this episode of the 90-Second Business Secrets:
- Understand how to really read your current customer retention rate
- Learn how to find out why customers didn’t come back
- Discover the simple formula “Ask, Fix, Improve” to get bigger profits