Repeat Customers - 90 Second Business Secrets

Episode 16

Repeat Customers

Why do customers not repeat purchase with you?

It doesn’t matter what you sell, it's always cheaper to keep a customer than find a new one. Consequently, you’ll want to make sure you’re doing what you can to improve your retention rate!

In the next 90 seconds we’ll show you how to easily improve your customer retention rate and get repeat business.

What you can expect from this episode of the 90-Second Business Secrets:

  • Understand how to really read your current customer retention rate
  • Learn how to find out why customers didn’t come back
  • Discover the simple formula “Ask, Fix, Improve” to get bigger profits

About the Podcast

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90 Second Business Secrets
Straight talking business ideas for fast acting entrepreneurs

About your host

Profile picture for Steve Witt

Steve Witt

Create Success. Repeat.
That is the simple phyilosophy that Steve follows. Creating success is a forumla and it can be a lot simpler than you think...plus a lot more fun!

Steve's first success was in creating one of the UK's first subscription based internet services which allowed the creation of many successful online projects.

Steve and his business partner went on to create one of the largest virtual hosting companies in Europe.

Today, Steve is co-founder of the hugely successful travel company 'Not Just Travel' and 'The Travel Franchise'. This multi-million pound business helps entrepreneurs from all walks of life start their very first successful business.

The 90 Second Business Secret and 'Entrepreneur Made Simple' have been created to share some our learnings and help make being an entrepreneur simple!